EMEZIE EZEM MARTINS
Facility Manager
Lagos, NG.About
Proactive and detail-oriented professional with a strong foundation in engineering, sales, and operational support, actively seeking a Facility Manager position. Adept at leveraging organizational, problem-solving, and team-coordination skills to optimize processes, enhance workplace safety, and ensure efficient facility operations. Eager to apply a proven track record in technical inspection, vendor management, and stakeholder engagement to drive operational excellence and contribute to organizational growth.
Work
Indrive
|Marketer
Lagos, Lagos State, Nigeria
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Summary
Drove driver acquisition and onboarding for the inDrive platform, ensuring comprehensive support and documentation compliance.
Highlights
Recruited a significant number of potential drivers through targeted outreach, including calls, in-person visits, and community engagement, expanding the platform's user base.
Effectively communicated inDrive platform features and benefits to prospective drivers, encouraging registrations and contributing to market penetration.
Streamlined driver onboarding by guiding applicants through the registration process and account setup, ensuring a smooth and efficient experience.
Managed the collection and verification of essential legal documents, such as driver licenses and vehicle registrations, maintaining compliance standards.
Provided crucial support and resolved queries regarding platform policies and app usage, enhancing driver satisfaction and retention.
Stop-Over Phone Deelers
|Sales Representative
Umuahia, Abia State, Nigeria
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Summary
Generated leads, presented product value, and closed sales to achieve revenue targets and foster strong customer relationships.
Highlights
Generated new leads and identified potential customers through strategic calls, visits, networking, and lead-generation activities, expanding market reach.
Presented and clearly explained product features, benefits, and value propositions, leading to successful customer conversions.
Cultivated and maintained strong customer relationships by understanding specific needs and delivering tailored solutions, enhancing customer loyalty.
Negotiated prices, terms, and agreements effectively to consistently meet or exceed monthly and quarterly sales targets.
Managed customer inquiries and objections with accurate information and professional support, ensuring high levels of customer satisfaction.
International Glass Industry
|surface engineer
Aba, Abia State, Nigeria
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Summary
Optimized mould performance and glass quality through meticulous inspection, surface preparation, and collaborative troubleshooting.
Highlights
Inspected and evaluated mould surfaces to proactively identify wear, corrosion, scratches, and defects, significantly preventing issues that could affect glass quality.
Performed precise surface preparation and treatment, including polishing, grinding, coating, and texturing, ensuring optimal mould performance and extending mould lifespan.
Applied protective coatings to moulds, improving durability, heat resistance, and product finish, thereby enhancing the quality and longevity of glass products.
Ensured mould surface accuracy and smoothness by adhering to strict quality and dimensional standards, crucial for high-quality glass production.
Collaborated effectively with production teams to troubleshoot and resolve surface-related issues impacting glass shape, clarity, and finish, minimizing production delays.
Education
Michael Okapara University of Agriculture, Umudike
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Bachelor
Engineering
MAFAK Institute of Information Technology
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Diploma
Office Management
Premier International Secondary School,Aba
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WASSCE
Languages
English
Igbo
Certificates
CompTIA N+
Issued By
New Horizon
CompTIA A+
Issued By
New Horison
IBM Data Analytics
Issued By
Coursera
Skills
Customer Relationship Management
Customer relations, Client engagement, Needs assessment, Customer satisfaction.
Sales & Negotiation
Sales closing, Target achievement, Price negotiation, Lead generation, Product presentation.
Technical Inspection
Quality control, Defect identification, Surface analysis, Mould evaluation.
Process Optimization
Operational efficiency, Quality standards adherence, Streamlining processes.
Cross-functional Collaboration
Team coordination, Production team collaboration.
Data Analysis
IBM Data Analytics.
Network Administration
CompTIA N+.
IT Support
CompTIA A+.
Documentation Management
Record keeping, Verification, Compliance standards.
Attention to Detail
Ability to pay close attention to details, Meticulous inspection, Quality control.
Communication
Clear and effective communication skills, Verbal communication, Written communication, Stakeholder engagement.
Problem-Solving
Analytical problem-solving, Devising effective solutions, Troubleshooting, Issue resolution.
Adaptability
Willingness to learn and adapt, Learning agility.
Time Management
Effective time management skills, Prioritization, Meeting deadlines.
Operational Management
Facility management principles, Preventive maintenance, Vendor management, Workplace safety.